At Promac, your business performance is our business. As a local small business, we value our client relationships and are dedicated to listening to our customer’s needs to provide services that help you move towards success. Through personal guidance and responsive IT support, we’ll work with you every step of the way.
Using a print management system from FM Audit allows you to monitor all of your printers and copy machines through a single online interface; reducing expenses, enhancing productivity, and improving organization. This streamlined operation helps you keep track of meters, toner levels, system alerts, and more from a single web browser. Now your business can monitor usage statistics and set usage restrictions through an efficient management system.
We are committed to seeing your business excel, which means prompt responsiveness and zero down time. Our certified technicians are trained to repair and handle and array of potential problems, from equipment malfunction to preventative maintenance. For added convenience, we keep a local inventory of supplies and parts to ensure your copiers and copy machines are always operating to your satisfaction. If you are experiencing an issue, call our technical support team or schedule and immediate service visit. With our 1-4 hour response time, you’ll be back and running in no time.
Better business comes from impact through business and the environment. At Promac, we are committed to reducing our environmental impact, while retaining our excellent print quality at all times. Our partner Konica Minolta has established systems for recycling used products in different regions around the world. This cost-free consumables recycling program adds zero waste to landfill and zero incineration. All Konica Minolta consumables can be recycled and no matter your volume, there is a program to fit your needs. Learn more and order labels here.
When you sign up for our Copy Machine Service Plan, you automatically receive the benefit of our automated toner restocking service. Using our remote monitoring system, we will keep track of your toner levels and receive alerts when your toner runs low. Then we dispatch a technician with new and/or spare toners so that you’re never stuck waiting for more toner cartridges. It’s that simple! Chances are, we’ll know that you’re low on toner before you do.
